1. Introduction

Welcome to the Nawara Trend! These Terms and Conditions (“Terms”) govern your use of our website nawaratrend.com (the “Website”) and your purchase of products from our online store. Nawara Trend is an e-commerce platform specializing in children’s products including toys, clothing, and educational items.

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Website.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

2. Definitions

For the purposes of these Terms:

•   “Company,” “We,” “Us,” or “Our” refers to Nawara Trend.
•   “Customer,” “You,” or “Your” refers to any individual or entity accessing or using the Website.
•   “Products” refers to all items available for purchase on the Website.
•   “Order” refers to a request by you to purchase Products from us.
•   “Services” refers to all services provided through the Website.

3. Eligibility

To use this Website and make purchases, you must be at least 18 years of age or the age of majority in your jurisdiction. By using this Website, you represent and warrant that you meet these eligibility requirements.

If you are making a purchase on behalf of a minor, you accept full responsibility for the transaction and agree to these Terms on their behalf.

4. Account Registration

4.1 Account Creation: To access certain features of our Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.

4.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4.3 Account Termination: We reserve the right to suspend or terminate your account at our sole discretion, without prior notice, for any violation of these Terms or for any other reason.

4.4 One Account Per User: Each user is permitted to maintain only one account. Multiple accounts created by the same user may be terminated.

5. Products and Pricing

5.1 Product Information: We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.

5.2 Pricing: All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.

5.3 Pricing Errors: In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price. If your order is cancelled due to a pricing error, we will notify you and issue a full refund.

5.4 Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

6. Orders and Payment

6.1 Order Placement: When you place an order, you are making an offer to purchase the selected products. All orders are subject to acceptance by us.

6.2 Order Confirmation: Upon successful placement of an order, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order. Acceptance occurs when we dispatch the products.

6.3 Order Cancellation: We reserve the right to cancel any order for reasons including but not limited to product unavailability, pricing errors, suspected fraud, or inability to verify information.

6.4 Payment Methods: We accept the following payment methods:

•   Credit Cards (Visa, MasterCard, American Express)
•   Debit Cards
•   UPI (Google Pay, PhonePe, Paytm, etc.)
•   Net Banking
•   Digital Wallets
•   Cash on Delivery (COD) – where available

6.5 Payment Security: All payment transactions are processed through secure payment gateways. We do not store your complete credit/debit card details on our servers.

7. Shipping and Delivery

7.1 Shipping Policy: We offer shipping across India. Free delivery is available on all orders over ₹999. For orders below ₹999, standard shipping charges will apply.

7.2 Delivery Time: Estimated delivery times are provided at checkout. Delivery times may vary based on your location and product availability. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

7.3 Shipping Address: You are responsible for providing accurate and complete shipping information. We are not liable for delays or non-delivery due to incorrect address information.

7.4 Risk of Loss: Risk of loss and title for products pass to you upon delivery to the shipping carrier.

8. Returns and Refunds

8.1 Return Policy: We accept returns within 7 days of delivery for most products. Items must be unused, in original packaging, and in resalable condition.

8.2 Non-Returnable Items: The following items are not eligible for return:

•   Items marked as non-returnable on the product page
•   Products that have been used, damaged, or altered
•   Products without original packaging or tags
•   Intimate apparel and swimwear
•   Gift cards and vouchers

8.3 Return Process: To initiate a return, please contact our customer support team via WhatsApp at +91 98075 62620 or call us at +91 89608 88231 within 7 days of delivery.

8.4 Refund Process: Once your return is received and inspected, we will process your refund within 7-10 business days. Refunds will be credited to the original payment method.

9. Product Safety and Usage

9.1 Age Recommendations: Many of our products have age recommendations for safety reasons. Parents and guardians are responsible for ensuring products are appropriate for their children’s age and developmental stage.

9.2 Supervision: Adult supervision is recommended when children are using toys and other products, especially for younger children.

9.3 Safety Warnings: Please read all safety warnings, instructions, and labels provided with products before use. We are not liable for injuries or damages resulting from misuse of products or failure to follow safety guidelines.

10. Intellectual Property

10.1 Ownership: All content on this Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Nawara Trend or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws.

10.2 Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from this Website without our prior written consent.

11. User Conduct

By using this Website, you agree not to:

•   Use the Website for any unlawful purpose or in violation of any applicable laws
•   Attempt to gain unauthorized access to any part of the Website or its systems
•   Interfere with or disrupt the operation of the Website
•   Upload or transmit viruses, malware, or other harmful code
•   Engage in any fraudulent activity or misrepresentation
•   Harvest or collect information about other users without consent
•   Post false, misleading, or defamatory reviews or comments

12. Limitation of Liability

12.1 To the maximum extent permitted by applicable law, Nawara Trend and its directors, officers, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or purchase of products.

12.2 Our total liability for any claim arising from or related to these Terms or your use of the Website shall not exceed the amount paid by you for the specific product giving rise to the claim.

13. Disclaimer of Warranties

13.1 The Website and all products are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13.2 We do not warrant that the Website will be uninterrupted, secure, or error-free, or that any defects will be corrected.

14. Indemnification

You agree to indemnify, defend, and hold harmless Nawara Trend and its directors, officers, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney’s fees) arising out of or related to your violation of these Terms, your use of the Website, or your violation of any rights of a third party.

15. Third-Party Links

The Website may contain links to third-party websites or services. These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of third-party websites and assume no responsibility for them. Your use of third-party websites is at your own risk.

16. Governing Law and Jurisdiction

16.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

16.2 Jurisdiction: Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.

17. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms, both parties agree to first attempt to resolve the dispute through good-faith negotiations. If the dispute cannot be resolved through negotiations within 30 days, either party may pursue legal remedies as outlined in Section 16.

18. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of God, war, terrorism, riots, strikes, government actions, epidemics, pandemics, or interruptions in telecommunications or internet services.

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall continue in full force and effect.

20. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.

21. Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and Nawara Trend regarding your use of the Website and supersede all prior agreements and understandings.

22. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact us at:
Phone: +91 89608 88231
Email: info@nawaratrend.com 

23. Acceptance of Terms

By using this Website, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.